Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded "reply all" and SHOUT e-mail blunders persist, but also ...

Email is now a part of our daily lives. A typical working professional sees an average of 88 emails a day. However, is anyone teaching the do’s and don’ts of email etiquette? Small mistakes ...

If you’re a student, I challenge you to do an exercise. Go to your email inbox from two years ago. Pick one and read it. Are you cringing at the length, content, and word choice used in your email?

From crafting subject lines that get noticed to striking the right tone, these simple email etiquette tips can help you communicate more effectively.

Before you dash off another sloppy e-mail, remember: Your e-mail speaks volumes about your communication skills and you as a person. Consider these eight guidelines for effective e-mail writing ...

Email etiquette then dictates you should: Be as descriptive as possible in your subject line, remind him/her of any previous conversations, and make your requests very direct and explicit.

A new survey found the most annoying phrases in emails, and they have one things in common. Add to your list of email etiquette tips to not use these phrases.

With email, you don't have tone or inflection, and you can't always hear humor, so it's really important to leave those things where someone needs cues to understand where you're coming from out ...

We've given you our top tips for improving your email etiquette on your desktop, but in the face of increasing mobile email, the way we communicate over email could use some tweaking.